How does the check-out warning work?

In order to warn you not to forget the check-out at the end of the journey, FAIRTIQ uses different sensors build-in to modern smartphones. After leaving the public transportation the app notices that you are walking and gives you a warning to check-out if you have not done so.
Note: we are currently not able to guarantee that the check-out warning is working correctly. The check-out warning is to be seen as helpful service by the app for you not to forget to check-out. We are continuously working to improve this prediction, nevertheless it remains your reasonability to check-out at the end of your journey.

iPhone: You have to allow FAIRTIQ to access the activity sensors and to send you push notifications during the registration process if you want to receive the warning. If you forgot it, please follow these steps:

  1. Uninstall FAIRTIQ from you iPhone
  2. Go to settings >privacy > Motion & Fitness, and activate the function for all apps
  3. Switch off your iPhone
  4. Restart your iPhone, go to settings >privacy > Motion & Fitness, and activate the function for all apps
  5. Reinstall FAIRTIQ from the app store and allow FAIRTIQ to access "Motion & Fitness" during the registration process when you are asked for.

 

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