I am not receiving any Check-out warnings?

The reliability of check-out warnings is very high over all the different devices. However there are some constellations where the warning will not be triggered. We are continuously working on improving these.
On a few devices check-out warnings are technically not possible. We are currently aware of the following devices: iPhone 4S, HTC One M8

iPhone: You have to allow FAIRTIQ to access the activity sensors and to send you push notifications during the registration process if you want to receive the warning. If you forgot it during the registration, please follow these steps:

  1. Uninstall FAIRTIQ from you iPhone
  2. Go to settings >privacy > Motion & Fitness, and activate the function for all apps
  3. Switch off your iPhone
  4. Restart your iPhone, go to settings >privacy > Motion & Fitness, and activate the function for all apps
  5. Reinstall FAIRTIQ from the app store and allow FAIRTIQ to access "Motion & Fitness" during the registration process when you are asked for.
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